Health
Programmes

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Graduate Certificate in Health Action Training

This programme is open to learners from a range of fields helping to address universal and field-specific communication issues. The programme is applicable to all interpersonal communication, whether one-to-one or in team settings.
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Introduction to the NHS for International Healthcare Professionals

Beginning in the country of origin, this course provides education and support for healthcare professionals transitioning to the NHS. It consists of communication skills, Black and Minority Ethnic (BAME) issues, cultural awareness and managing relationships in multiprofessional teams.

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Train The Trainer – Advanced Diploma in Facilitation for HAT

Following completion of the Graduate Certificate in Health Action Training, learners can embark on a further two courses to become a fully qualified Health Action (HAT) Trainer. This will enable them to teach The Graduate Certificate in HAT.

Health Action Training

Mindful Leadership and Teamworking

This course aims to engage learners in various performance techniques essential to developing a fresh understanding of Mindful and Compassionate Leadership in Person-centred Care. Experiential methods and drama-based activities inspire reflection on practice. Learners develop a critical vocabulary and a proactive approach to teamwork, practice development, collective resilience, and self-care.

Person centredness and being Mindful in Leadership and Teamwork is critical for any organisation that wishes to foster a culture of kindness, compassion and support for employees, customers and clients.

Dementia

Effective Communication and Person-Centredness in the Care of People Living with Dementia

Health Action Training (HAT) is a proven programme that uses Actor Training and Person-Centredness to teach interpersonal communication skills, sympathetic presence, listening well, centreing and grounding, self-care and resilience in the care of people living with Dementia. This course combines evidence-based person-centred approaches with good communication skills that help professionals and carers build emotional strength and develop practice in the care of people living with Dementia.
Health Action Training

Coping with Telehealth: Communication for Work and Life

Tele-health and Teletriage includes any form of consultation with a healthcare professional that does not involve a face-to-face visit. This may include consultation
by telephone, video conferencing, computer or smartphone. Telehealth and Teletriage present new challenges for Healthcare Professionals in adhering to a
person-centred approach. It has potential to add to the stress and coping ability and increase the risk to personal health. While decision-making software facilitates the
essential steps required for safe and effective Telehealth, there is still a need for specific training that increases coping and competency in communication in this
challenging field.

Conflict

Coping with Conflict and Conflict Resolution

Conflict is inevitable in any work situation involving human-human communication which is complex, has competing agendas and always involves the emotionality of human-human relationships. The negative consequences of conflict and unresolved conflict for health and well-being are well documented. Adhering to the principles of person-centredness and compassionate interaction with clients is made more difficult.