about us
Our Mission and Values
HAT represents a revolution in communication training, role play assessment and health simulation. We use tried and tested techniques from professional performance training to clarify and improve skills in person-centred care, self-care, teamwork and quality improvement.
Our mission is to help people to connect with themselves and each other, as individuals and communities, supporting a global network committed to an ethics of care and meeting the needs of all people everywhere. We do that by teaching skills of attention, collaboration, and respect, building on the relationships, courage and compassion that make us human and help us grow.

What HAT can help you to achieve
30% of complaints in some trusts are based entirely on issues with communication
Our research has identified that 80% of the positive resolutions to the complaints at the same trust relied on effective communication. HAT is a revolution in healthcare communications training. Through our approach we can help you to reduce instances of problematic communication and increase positive and effective communication. HAT helps you and those you care for to be heard.
95% of Participants strongly agree that HAT courses provide a positive learning experience
Evaluation of HAT courses show up to a 20% increase in resilience scores, a 11.8% increase in person-centred scores and a 75% increase in being able to speak up and take the lead in challenging situations.
70% of staff don’t believe their trust takes positive action on health & wellbeing
By working with HAT Healthcare organisations can be sure they are taking positive actions on the health and well being of their staff. Independent evaluation has shown that participants of HAT courses have not only increased their resilience and person-centred skills, over 97% of participants feel they have more skills in self care as a result of taking part in the course.
40% of staff in the NHS have taken time off due to stress
HAT can help to develop staff resilience and management of stress. Our courses have been evidenced to improve participants resilience by as much as 20%.
Improve outcomes for your patients and support the wellbeing of your staff
What clients say about us
Our leadership team
Accreditation
HAT courses are accredited by several organisations and meet the requirements for the NMC revalidation for nurses.