Health
Programmes
Graduate Certificate in Health Action Training
Introduction to the NHS for International Healthcare Professionals
Beginning in the country of origin, this course provides education and support for healthcare professionals transitioning to the NHS. It consists of communication skills, Black and Minority Ethnic (BAME) issues, cultural awareness and managing relationships in multiprofessional teams.
Train The Trainer – Advanced Diploma in Facilitation for HAT
Following completion of the Graduate Certificate in Health Action Training, learners can embark on a further two courses to become a fully qualified Health Action (HAT) Trainer. This will enable them to teach The Graduate Certificate in HAT.
Effective Communication and Person-Centredness in the Care of People Living with Dementia
A course which combines evidence-based person-centred approaches with good communication skills that help professionals and carers build emotional strength and develop practice in the care of people living with Dementia.
Coping with Telehealth: Communication for Work and Life
Telehealth and Teletriage present new challenges for Healthcare Professionals in adhering to a
person-centred approach. While decision-making software facilitates the essential steps required for safe and effective Telehealth, there is still a need for specific training that increases coping and competency in communication in this challenging field.
Coping with Conflict and Conflict Resolution
Conflict is inevitable in any work situation involving human-human communication which is complex, has competing agendas and always involves the emotionality of human-human relationships. The negative consequences of conflict and unresolved conflict for health and well-being are well documented. Adhering to the principles of person-centredness and compassionate interaction with clients is made more difficult.
Coping with Crisis: Resilience and Growth
Crisis situations are commonplace in all work settings. Failure to reflect and properly debrief on such experiences may have long-term consequences for individuals, teams, and organisations. Experiential learning and reflection are key to such development Health Acton Training (HAT) workshops that are face to face or via Zoom and involve role plays, reflective discussion, creation of realistic scenarios and online support, prompt appropriate learning.