Graduate Certificate in
Health Action Training

Set in a Person-Centred approach, this course uses HAT techniques drawn from the performing arts, actor training, and applied drama. The content and design of role plays and scenarios reflect communication issues that are relevant to the professional experiences of learners in cultures world-wide.

Topics include:

• Person-centred communication skills.
• Communication in challenging situations including breaking bad news.
• Paying attention to self and others.
• Effective breathing and relaxation techniques.
• HAT techniques to manage complaints and critical incidents.
• Collective resilience and self-care and building support networks.
• Dealing with emotions and Indian rasas.
• Team communication and group work.
• Finding your voice and promotion of person-centred values.
• Cultural issues, advocacy, compassion, and kindness.
• Challenging stigma, prejudice, and discrimination.
• Creative Personal Reflection (CPR).