Testimonials

This course was very informative, interactive and the content related to events and challenging situations that are encountered by our Nurse Advisors in their new role telephone triage, providing them with experience and resilience to use in both their professional and personal lives.

Health Action Training is a dynamic and creative approach to teaching communication skills. The HAT approach is underpinned by innovative methodologies, including applied drama, person-centred practice, actor training, and role play and is uniquely adapted to global healthcare. HAT provides an inspiring approach to enhancing healthcare professionals’ skills.

Health Action Training provides a dynamic and cutting-edge approach to developing Advanced Communication skills, at a time when the system and people that work in it are under increasing pressure.

Participants that have undergone this training have universally and significantly improved their practice and knowledge. It is suitable in any setting for any healthcare professional. I have seen the development of HAT and have been very impressed with both its academic base and its skills-based approach.

I have had direct experience of the Health Action Training approach to communication training and recommend that every nurse should take part in these workshops.

As a newly qualified nurse I found this approach to communication training invaluable. I would thoroughly recommend this training to health care professionals of all experience levels as communicating is a skill we should always try to improve.