A few impressions of our courses

Emma GrahamRN, Nurse manager for Western Urgent Care, HCSNI, and Qualified HAT trainer

This course was very informative, interactive and the content related to events and challenging situations that are encountered by our Nurse Advisors in their new role telephone triage, providing them with experience and resilience to use in both their professional and personal lives.

Professor Elizabeth AdamsDirector of professional development Irish Nurses and Midwives Organisation, Elected President of the European Federation of Nurses Association

Health Action Training is a dynamic and creative approach to teaching communication skills. The HAT approach is underpinned by innovative methodologies, including applied drama, person-centred practice, actor training, and role play and is uniquely adapted to global healthcare. HAT provides an inspiring approach to enhancing healthcare professionals’ skills.

Dame Christine BeasleyFormer CNO England (2004-2012)

Health Action Training provides a dynamic and cutting-edge approach to developing Advanced Communication skills, at a time when the system and people that work in it are under increasing pressure.

Participants that have undergone this training have universally and significantly improved their practice and knowledge. It is suitable in any setting for any healthcare professional. I have seen the development of HAT and have been very impressed with both its academic base and its skills-based approach.

Bob BrownDirector of Nursing, Western Health and Social Care Trust, NHS, UK

I have had direct experience of the Health Action Training approach to communication training and recommend that every nurse should take part in these workshops.

Keith McDowellRegistered Nurse in Acute Care, Northern Health and Social Care Trust, NHS, UK

As a newly qualified nurse I found this approach to communication training invaluable. I would thoroughly recommend this training to health care professionals of all experience levels as communicating is a skill we should always try to improve.

Enjoyable. I feel I have gained a lot both professionally and personally. Thank you!

Definitely now more comfortable with being uncomfortable.

Excellent course would recommend to other staff.

I really enjoyed the course and I would highly recommend anyone else to complete the course.

I really enjoyed the course and I would highly recommend anyone else to complete the course.

The knowledge to be able to manage difficult times and stress at work.

Increased confidence in communicating and now asking the expert (the patient) on what’s best for them.